Cryptocurrency payment instruction
This section offers a cryptocurrency payment instruction template for your customers. You can place it on your website as well as on the checkout page.
Last updated
This section offers a cryptocurrency payment instruction template for your customers. You can place it on your website as well as on the checkout page.
Last updated
Publishing payment instructions helps increase conversion, especially for customers with little experience in cryptocurrency transactions.
We are pleased to offer you a convenient and secure cryptocurrency payment method. [Company Name] accepts payment in Tether (USDT), Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC) and other cryptocurrencies.
Below is a simple guide to help you through this payment process.
Create an order on our website and go to the payment page. In the payment methods, select «CryptoCloud». You will be redirected to the created invoice page.
Select the cryptocurrency and network you want to use for payment from the list of supported ones. Also, provide an email address to receive payment notifications.
Make sure that your cryptocurrency wallet has enough funds to complete the payment. Remember that sending funds in cryptocurrency involves charging a network fee. Next, click the «Pay» button.
The next payment process step will display a unique payment address for making the transaction with a QR code.
Copy the payment address or scan the QR code using your cryptocurrency wallet or exchange's mobile app. Make sure to be accurate, as sending cryptocurrency to the wrong address can result in loss of funds.
Open your cryptocurrency wallet from which you are going to send the payment. Select the appropriate cryptocurrency and network in the «Send» or «Withdraw» section.
Enter your wallet's copied address (or scan the QR code). Enter the exact amount of cryptocurrency needed for the transaction.
Remember about the transaction fee charged by your wallet or blockchain network, which may need to be added to the total amount of funds sent. When sending money, you need to verify that the correct amount reaches the CryptoCloud service after all fee deductions.
Most providers add the commission to the required sum, but there are wallets and exchanges where the commission amount is deducted from the total transfer amount.
If you send the wrong funds amount, the system will detect your payment and calculate the minimum amount to be paid.
The invoice is available for payment for a limited time. On the payment page, there is a countdown timer for your convenience.
If you have sent funds and the invoice has expired, it will be confirmed as soon as the funds are received. If your invoice expires and you have not yet paid, we advise you to create or submit a new invoice for payment.
Double-check the address and amount before confirming the transaction. Remember that transactions on the blockchain are irreversible. Next, follow your wallet's procedure to authorize and submit the transaction. This may include two-factor authentication or other security measures.
Once confirmed, the transaction data will be sent to the blockchain. Once the payment service identifies your transaction, the status on the screen will change. The transaction confirmation speed depends on the selected cryptocurrency and the workload of the blockchain network. It usually takes between 2 to 10 minutes to confirm a transaction. Bitcoin bill payments can take up to 1 hour or more.
You can use a blockchain explorer, such as Blockchair or Tronscan, to monitor transactions. You will need a transaction ID, usually provided by the wallet, after the payment is sent.
Once the transaction has been confirmed by the payment service, you will receive a notification of successful payment. At this point, the status of your order will change to «Paid».
After confirmation, we will start processing your order.
Always ensure you send the payment to the correct address with the right currency and network.
Keep the transaction ID and any other information about your payment for future reference.
You can contact our specialists or payment service support if you have any questions during or after the payment process.
